Wednesday, March 7, 2007
Member since:
February 2007
February 2007
I have had the Xbox 360 HD DVD Add On for 3 months now, with no problems whatsoever. Tonight, I tried 3 different HD discs and as soon as it starts to load from the Xbox screen an error comes up "Can't Read Disc". Short and sweet. I tried a regular old dvd and it worked just fine.
As I started to write this I got thru to Xbox support and she had me unplug the add on for 3 minutes. After I replugged everything and turned it on, everything worked. Anyone else had this issue? For anyone who hasnt but does in the future, hopefully I saved you a phone call.
As I started to write this I got thru to Xbox support and she had me unplug the add on for 3 minutes. After I replugged everything and turned it on, everything worked. Anyone else had this issue? For anyone who hasnt but does in the future, hopefully I saved you a phone call.
Thursday, March 8, 2007
Member since:
March 2002
March 2002
Toshiba tech support provides the same "cure" for their stand-alone players. It's like rebooting your computer. Starting over usually solves the problem. I haven't had to do this, but it's what tech support told me to do if anything ever did happen. Certainly, we've all experienced this solution regarding our computers, no?
John
John
Thursday, March 8, 2007
Member since:
July 2006
July 2006
I work in Tech Support and that "reboot" is usually what fixes problems. Sometimes the software just gets mangled and this reboot just resets everything. Heck I did the same thing in the laundry room the other day. The washer wasn't reading my card (I live in a building for those of you wondering why I need a card) so I unplugged it for 10 seconds and plugged it back in and voila!
