90 Percent of Sales People Recommend Blu-ray Disc Over HD DVD

Quote:
The study report states that less than 1-in-10 retail salespeople recommended HD DVD to survey takers posing as shoppers for the syndicated, independent field study.

The survey found 25 percent of all salespeople chose not to recommend one platform over the other. But of those who did, 89 percent recommended Blu-ray, and most of them “very strongly recommended Blu-ray, to the point that a typical customer would have had to think long and hard before buying HD DVD in the face of what salespeople are telling them about the two platforms.

http://formatwarcentral.com/index.php/2008/02/15/study-shows-almost-90-percent-of-sales-people-recommend-blu-ray-disc-over-hd-dvd/#more-532

This is news? This has been happening since 2006.

98% of sales people are likely told what to say by their managers.

I went to Best buy tonight to get a new TV stand and got into a discussion with the Magnolia rep asking why best Buy chose to feature just Blu-ray, and his single response was it is the better format. So pausing for a minute I asked him to elaborate, basically I wanted to bait him into a tit for tat discussion on why BR was so superior and he started talking about features BR doesn't even have yet. I said why would you bring up stuff BR doesn't have, his response was well neither does HD-DVD, at whcih I replied that he should maybe find another job because he obviously knows nothing about either format. Then it hit me... He was reading off a cheat sheet on his clip board.

Best Buy has made a cheat sheet with the following info on BR

Web enabled Content (Corrected him on this)
50GB capacity
ethernet update able capabilities (I corrected him on this)
Studio support
More manufacturers making players.

This asshat didn't even know that all profile 1.0 players were not upgradeable, nor did he know about the different profiles. His cheat said HD-DVD was just an upscaled DVD and that the PQ didn't match BR.

After all this I spent 20 minutes educating this fool between both formats, and I said to him I would be very honest with customers in regards to BR because if you sell them a player and it doesn't work with newer discs you plac yourself in a very awkward position.

So basically Best Buy's whole promotion of Blu-Ray is based on unfinished specs, and extremely poor knowledge of either format.

Wow DJ

The HD group should have hired you. Because then they wouldn't be in the mess that they are in.
You have convinced me that HD-DVD is way better. And you are really humble about the whole thing too. All that knowledge and sooooo humble. WOW!!!!!!

of course. if you had an actual EDUCATED saleperson
1) HD-DVD would do much better
2) He wouldnt have the job that long as Sony actually mandates salepeople sell x amount of their product...with a strong emphasis on Blu Ray atm. (this is from a few BB employee friends)

Ever meet a Sony rep? Brrrr......

[Post edited by JServo on Feb 15, 2008]

Quote:
The HD group should have hired you. Because then they wouldn't be in the mess that they are in.
You have convinced me that HD-DVD is way better. And you are really humble about the whole thing too. All that knowledge and sooooo humble. WOW!!!!!!

aw....did the widdle truth hurt poor baby?

It did.I am so glad your hear to protect me from the big blu baddies.

A good guess...

90% of CE sales kids have yet to obtain a High School Diploma, or have otherwise failed to be able to do so...

I am also a sales person so i sale what usually pays me but i thought best buy was non commission but what about the magnolia people are they commission based

do u guyz think that hd dvd can make it til tuesday cuz i really want american gangster