Pirates Blu-ray issues and solutions

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First, some have reported playback problems with the new "Pirates of the Caribbean: At World´s End." Some Samsung and Playstation 3 players seem to be affected by the problem. Our very own review copy will not play in the Samsung SBD-P1200. The previews play, the menu screen shows up, but there's no response when you click "play movie" or "show menu." It's the reason why our review of the "At World's End" Blu-ray is still forthcoming.

We've been told that Samsung is working on a firmware upgrade, but we have yet to hear from Sony. Should you have an issue with your copy of the movie, be sure to call Disney's tech support number at 1-800-723-4763.

A typo can also be found on the back of "Pirates of the Caribbean: At World´s End." The cover art lists the movie as being a 1080i transfer. Rest assured, it is in gorgeous 1080p video. Disney will not call back the affected copies but, of course, correct it with the next batch.

Now, remember the framing issues with "Pirates of the Caribbean: The Curse of the Black Pearl" on Blu-ray? Disney is hard at work making new discs with corrected framing. The studio will exchange your copy of the movie if you have an affected disc. For more details call Disney's tech support number at 1-800-723-4763.

Please Note - More details:
Be sure to check out the full details under related releases.

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